Auto Repair Salt Lake City, Auto Repair Sandy:6 Signs Of Quality Car Repair Shops

Complete Car Repairs at GT Automotive In South Jordan Utah

“Did I take my car to the right place for repairs?” Have you asked yourself that question? Like a qualified doctor, their office and place of business will display these 6 signs to ensure your trust:

  1. Signs of academic achievement. Plaques and certificates of doctor degrees and schooling are standard on office walls. Auto repair shops have certification, training and schooling that they proudly display as well. How easily displayed are these signs of achievement?
  2. Industry Association Affiliations. AMA (American Medical Association), ADA (American Dental Association), are expected affiliations for doctors and dentists. What are associations you can relate to reputable auto repair shops? Look for some of these affiliations: ASE (Automotive Service Excellence), ASA (Automotive Service Association), AAA (American Automobile Association), BBB (Better Business Bureau), and Angie’s List are a few reputable associations that give credibility to car repair shops.Auto Repair Sandy
  3. Letters of appreciation. Auto repair is a service related business, so “Thank You” letters and customer comments that are displayed can show the competence of the auto repair facility.
  4. Literature and information about their industry. In addition  to magazines such as “People” and “Newsweek”, you expect healthcare related literature to read in a doctors’ or dentists’ waitng area. Similarly, auto care and maintenance related literature, brochures magazines, displays or video can demonstrate the repair business’ commitment to taking care of your car.
  5. Communication during repairs. You want to know when your car will be fixed, or how long it will take- a trusted auto repair shop will offer those times to you-within a reasonable range. Any deviation from those suggested intervals should prompt a follow up call to you-because your time-like theirs-is valuable, too. Murphy’s Law seems to always apply to car repairs, and qualified car repair shops know to communicate unexpected changes to you, before you ask. Which leads to sign number 5:
  6. Approval before each new process. Getting your verbal or written approval for a different diagnosis or repair is standard procedure for competent auto repair shops. Is there mention of this pre-approval process, when they ask for a contact number, or when you drop the car off?

We will inspect and care for your car or truck to help keep you safely on the road. GT Automotive has ASE certified technicians for car repairs for all make and model vehicles. We can inspect your car during our Express Oil change, and help keep your vehicle operating safely in all seasons. Call us today, 801-302-0912, about auto repairs and service in Salt Lake City.

Auto Repair Sandy

BBB “A+” Rated Company

Auto Repair Sandy

Angie’s List Super Service Award Winner

Auto Repair Salt Lake City, Auto Repair Sandy:5 Ways To Trust Your Car Mechanic

Auto Repair Sandy

Ways To Trust Your Auto Repair Shop

In 1981, a Reader’s Digest survey showed only 1 in 4 Americans trusted the auto repair shop (or shops) that worked on their automobiles. Fast forward to our day, four decades later, and what does their current survey reveal? Surprisingly, 1 in 4 Americans show trust in the car mechanic where they have their vehicles serviced and repaired. What can car owners do to develop more trust where they take their automobiles for repairs?

Rather than giving in to the sweeping generalization that auto repair mechanics are not to be trusted, there are ways to find and qualify competent, trusting auto repair shops in Salt Lake City, Utah-anywhere in the country. Here are 5 ways to determine if the auto repair shop earns your business:

1. Auto repairs are like doctor and dentist visits-necessary but not desirable. View your mechanic/auto repair shop as your car “Doctor”. The similarities between your personal physician and your auto mechanic allow you to follow the same process in determining both “caregivers”…For example:

2. Referrals- You ask your friends or family who they go to for checkups and diagnosis-so you ask those same friends and family who repairs their car or truck. When you have a specific healthcare issue (heart, knee, respiratory, eyesight, etc.) you ask people you know who had similar ailments which doctor helped them. Similarly, ask those you know who fixed their specific car problems you have-heating, air conditioning, brake noise, electrical problem, stalling problem, etc.

Be sure you get the name of the auto repair shop owner or mechanic from your friends or family. Why is getting their name important? Because trust is based upon a relationship. Knowing their personal names indicates that trusting relationship. But trust goes further than that, which leads to the next step in the auto repair shop trust process:

3. Communication by Questions-ask questions, and have the mechanic ask you questions. Any competent doctor knows that accurate diagnosis comes from accurate information-specific symptoms, when symptoms flare up, when symptoms do not appear, how you feel before, during, and after symptoms arise, etc.

Proper questions can lead to proper diagnosis, so see if the same “diagnosis by questions” is followed by your mechanic. Do they ask you the right questions about your vehicle service? Competent technicians will ask you “symptom” questions. HINT: give them accurate information, and give them all the information they need to know, such as :

-Did you just have this same problem looked at recently?

-What was done to try and fix the problem?

-When was the last time the car was serviced/repaired/inspected?

-Do you recall the driving conditions when the problem arose? (car is cold or warmed up, road is bumpy or slick, low speed or high speed, accelerating or slowing down, heater/air conditioner on low, high, etc.

Remember, trusted auto repair shops stay in business because they want to fix your car the first time-just like you want them to. They ask you the right questions to repair it right the first time, not trying to waste time, energy and money-yours or theirs. Which leads to the

4. Going back again for the same problem is an opportunity, not an indictment. How many times have you gone to the doctor for the same physical problem? Car engines are sometimes no different. Complex computer and electrical sensors, wiring, and components under a hood that reaches 260 degree temperatures, traveling in outside temperatures from sub-zero degrees to 100-plus degrees, can make your car diagnosis about as difficult as your physical ailment.

Use this return opportunity to rate your auto mechanic:

-Were they professional?
-How many more questions were asked to try and get to the root of the problem?
-Were mistakes acknowledged with courtesy and credit? Don’t think doctors always get it right the first time-because they misdiagnose your ailments at times. (And doctors charge you each time you visit-right or wrong diagnosis.)

5.  Follow up and treatment after the repair. When the repairs are completed, does the technician give you advice or suggestions to prevent further issues with the same problem? Do they call you after the repair for feedback and confirmation? Remember, identifying potential issues with other parts of your car does not brand the shop as untrustworthy. After all, no used car is “perfect” in every way. You notice hesitation, strange noises or sounds once in a while when you drive. Trusted auto repair shops inspect your car to let you know about these things. Most times it is not urgent or dangerous. Letting you know about it shows their competence and diligence.

Since servicing your car is like a trip to the doctor, use these suggestions above to qualify the auto repair shop you visit. Following these suggestions will help eliminate the stress of wondering if you took your car to the right place.

In our next article, we will identify features of a quality auto repair shop-once you are there. We’ll give you a hint-it is sort of like the doctor’s office you visit.

We will inspect and care for your car or truck to help keep you safely on the road. GT Automotive has ASE certified technicians for car repairs for all make and model vehicles. We can inspect your car during our Express Oil change, and help keep your vehicle operating safely in all seasons. Call us today, 801-302-0912, about auto repairs and service in Salt Lake City.

Auto Repair Sandy

Earning Your Trust Since 1980

Audi Auto Repair Salt Lake City:Brake Repairs,ABS Brakes Salt Lake City

With the Utah winter snow falling on roads in Salt Lake City and along the Wasatch Front, safe braking on snowy and icy roads is a concern that is significantly reduced with a properly functioning anti-lock brake system (called ABS) on your car. ABS systems have been installed in most vehicles since the late 1980’s.

Your car’s Anti-Lock Brake System (ABS) is explained in plain language by Tim, owner of GT Automotive in South Jordan. Whether you drive an Audi (the car in this video) or any car 10 years old or newer, your brakes are equipped with an anti-lock system on either front or rear, or both sets of axles. See what you should know about your brake service in this video.

Your antilock brake system is a safe and effective braking system, allowing you to maintain directional stability and control while braking and steering, and reduce stopping distances during emergency braking situation, particularly on wet, slippery, icy or snowy road surfaces.

Here are a few frequently asked questions about your ABS Brake system, as posted on the National Highway Traffic Safety Administration (NHTSA) web page:

What is ABS? Why Is ABS important?
An antilock braking system works with the regular or foundation brakes on your vehicle. ABS simply keeps your base brakes from locking up. In vehicles not equipped with ABS, the driver can manually pump the brakes to prevent wheel lockup. In vehicles equipped with ABS, the driver’s foot remains firmly on the brake pedal, allowing the system to automatically pump the brakes.

When your brakes lock up on wet, slippery, icy or snowy roads (or during a panic stop), you lose steering control, and your vehicle can spin. Rear wheel ABS prevents wheel lockup so that your car stays in a straight line. If your car has ABS control on all four wheels, you also keep steering control. If you have steering control, it is possible to avoid a crash by steering around hazards if a complete stop cannot be accomplished in time.

Will I notice anything when the ABS is working?
In many vehicles, drivers may experience a rapid pulsation of the brake pedal–almost as if the brakes are pushing back at you. Sometimes the pedal could suddenly drop. Also, the valves in the ABS controller may make a noise that sounds like grinding or buzzing. In some cars you may feel a slight vibration–this means the ABS is working. It is important NOT to take your foot off the brake pedal when you hear noise or feel pulsations, but instead continue to apply firm pressure.

Does ABS change the way I should use the brakes?
You should not pump your brakes if you have ABS. Just hold your foot firmly on the brakes pedal and remember that you can still steer.

How does ABS work?
What ABS does is similar to a person pumping the brakes. It automatically changes the pressure in your car’s brake lines to maintain maximum brake performance just short of locking up the wheels. ABS does this very rapidly with electronics.

Do cars with ABS stop more quickly than cars without?

ABS is designed to help the driver maintain control of the vehicle during emergency braking situations, not make the car stop more quickly. ABS may shorten stopping distances on wet or slippery roads and many systems will shorten stopping distances on dry roads. On very soft surfaces, such as loose gravel or unpacked snow, an ABS system may actually lengthen stopping distances. In wet or slippery conditions, you should still make sure you drive carefully, always keep a safe distance behind the vehicle in front of you, and maintain a speed consistent with the road conditions.

Brakes are among the most important systems in your car. They are not just parts-they are your safety system. Whether you drive an Audi, VW, Subaru, Toyota, Honda, Chevy, Ford, Dodge, car or truck-there’s a lot riding on your brakes. Understanding how they work will help you take the best care possible, meaning safe driving, and avoiding accidents.

For  Audi service and maintenance needs, GT Automotive has ASE certified technicians for all Audi model vehicles. Call us today, 801-302-0912, about servicing and/or repairing your Audi in Salt Lake City.

ABS Brakes For Controlled Steering & Braking On Slippery, Icy Roads Salt Lake City Utah

ABS Brakes For Controlled Steering & Braking On Slippery, Icy Roads

Audi Q5 Safety Recall: 2012 Models With Possible Sunroof Panel Glass Breakage

Audi automotive car repairs salt lake city sandy west jordan utah

Safety Recall of Sunroof Panels in 2012 Audi Q5 Models

As temperatures turn colder in Utah, and you own a 2012 Audi Q5, please verify that this safety recall of your sunroof has been checked out:

The NHTSA (National Highway Traffic Safety Administration) states that Audi is recalling 2012 Q5 Audi models because of possible sunroof panels that may break under extremely cold temperatures (like our Utah winter climate). Audi Q5 models manufactured between June 21, 2011 and December 9, 2011 are the cars being checked out. A total of 13,172 Audi Q5s fall into this production date.

Since nobody wants cracked or breaking glass in their sunroof, causing potential harm or damage to people or your Audi interior, take your Audi Q5 to the dealer to get this safety recall inspected and/or repaired.

There have been no published instances of injuries or crashes to date. But the danger of cracked and falling glass to drivers and passengers makes this recall one you want to immediately take to the Audi dealership.

The recall began in August. Audi says it will replace any defective sunroof glass at no charge to the consumer. Audi Q5 car owners may contact Audi directly at 800-822-8987.

Here is a copy of the complete press release:

Vehicle Make / Model: Model Year(s):
AUDI / Q5 2012

Manufacturer: VOLKSWAGEN OF AMERICA, INC Mfr’s Report Date: JUN 27, 2012

NHTSA CAMPAIGN ID Number: 12V299000 NHTSA Action Number: N/A

Potential Number of Units Affected: 13,172




For all other Audi service and maintenance needs, GT Automotive has ASE certified technicians for all Audi model vehicles. Call us today, 801-302-0912, about servicing and/or repairing your Audi in Salt Lake City.